Working across multiple timezones is hard, things take longer to happen


For , this is something to adjust expectations around - things will take longer and that's it.

For on the other hand...

multiple time zones → people that complain about this don't know how to do async work.

He makes a point to imbue a sense of urgency into the company by telling people that he's "impatient" - things still happen very fast, even in his mostly async culture, because he makes himself (as CEO) available almost at all times to go into 30s to 2min calls to "unblock people".