The modern world has given us stupendous know-how. Yet avoidable failures continue to plague us in health care, government, the law, the financial industry—in almost every realm of organized activity. And the reason is simple: the volume and complexity of knowledge today has exceeded our ability as individuals to properly deliver it to people—consistently, correctly, safely. We train longer, specialize more, use ever-advancing technologies, and still we fail. Atul Gawande makes a compelling argument that we can do better, using the simplest of methods: the checklist. In riveting stories, he reveals what checklists can do, what they can’t, and how they could bring about striking improvements in a variety of fields, from medicine and disaster recovery to professions and businesses of all kinds. And the insights are making a difference. Already, a simple surgical checklist from the World Health Organization designed by following the ideas described here has been adopted in more than twenty countries as a standard for care and has been heralded as “the biggest clinical invention in thirty years” (The Independent).
Name | Interview |
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Naveen Selvadurai |
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